LivePerson's Conversational AI platform helps brands embrace automation-first customer experiences for better scale, engagement, and results. Products. Menu Item. Conversational Cloud Deliver personalized ... From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers …

LivePerson Connector for Salesforce Overview. LivePerson Connector for Salesforce provides an unified and sleek agent workspace experience, offering a single consolidated view with rich customer context and automations. Agents can login to Salesforce and directly engage with customers easily managing tasks like:

2021 Best-led companies: LivePerson recognized for management excellence Products Conversational Cloud Generative AI Voice AI Conversational Intelligence & Insights …

Incentivized. Pros and Cons. LivePerson allows the customer service representatives to view what the customer is seeing on their screen. That allows the CSR's to have a better idea of where the confusion is coming from and how to best address and fix the problem. LivePerson allows the customer service representatives to multitask.

Agent widgets and tools. The Agent Workspace includes several widgets to help agents manage their conversations: Visit info widget: Indicates who the visitor is, and how they arrived at the website.; Predefined content widget Offers a library of ready-made responses which help streamline the conversation and improve response times.; Page …

Drive more ROI with conversational social messaging. Power more consumer journeys on social with Conversational AI, increasing engagement and conversions, driving more …

Aragon Research positions LivePerson as a Leader in The Aragon Research Globe™ Report for Conversational AI, 2024. Independent research firm evaluated providers based on strategy and performance NEW YORK, Jan. 24, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the global leader in enterprise conversations,... Jan 22, …

Call LivePerson voice bot Elpi to discover our products and solutions. 1-844-674-ELPI (1-844-674-3574). Drive better business outcomes with seamless CX across voice and messaging — thanks to Voice AI, powered by generative AI and LLMs.

A powerful workspace to build, manage, and monitor all of your conversations.

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Assist customers in their preferred channel, at scale — from Facebook to Instagram, Twitter, and more. Our conversational social messaging uses industry-leading NLU (which outperforms competitors in accuracy, …

Im Mittelpunkt von allem, was wir tun. Von der Art und Weise, wie wir Marken mit ihren Kunden verbinden, bis hin zu der Art und Weise, wie wir in unseren Teams zusammenarbeiten, sind unsere Grundwerte die Leitlinie für unser Wachstum als Individuen und als globales Unternehmen. LivePerson: The bridge to the future of customer …

Step 4: Design the customer experience. Rich Conversation: Enhancing the conversation is crucial to enable agents to handle more types of inquiries and actions over messaging.Beyond regular text, LivePerson enables brands to set up the following Rich Conversations capabilities: . Photo sharing (consumer to agent); Structured content …

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LivePerson's Conversational AI offers end-to-end orchestration of brand-to-consumer conversations from a single place using AI tools and automations. You can run your contact center using LivePerson's open platform, including: Intent Manager for matching, managing, and optimizing consumer intents

State-of-the-art LLMs. Discover the unmatched power of LivePerson's Generative AI and large language models (LLMs), fueled by the world's largest dataset of enterprise customer interactions. Trustworthy and highly scalable, our cutting-edge technology helps businesses embrace the future while driving unparalleled results.

Do you want to close the chat window with LivePerson? LivePerson is a leading provider of live chat, email management and click to talk software that can help you boost your online sales and customer satisfaction.

Forget the AI hype. We're living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.

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To use LivePerson's web chat or Web Messaging, you must first place the Conversational Cloud Web Tag on your website. The tag allows brands to identify and monitor visitors on their website, empowering agents to engage with visitors based upon real-time behaviors and maintain continuous conversations with visitors as they browse.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world's leading brands — including HSBC, Chipotle, and Media — use our Conversational Cloud ...

LivePerson Agent Console - Beta version. Checking your configuration. Please wait ... LivePerson: live chat, click to talk and email management solutions. Increase online sales and improve customer service for your website visitors.

What is LivePerson? Industry Specialties: Serves all industries. LivePerson is a cloud-based conversational platform that helps businesses improve customer relationships …

A single place to manage every conversation. Our agent workspace makes your team more efficient, surfacing interactions from emails, social media, messaging apps, and more in …

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LivePerson Connector for Salesforce Overview. LivePerson Connector for Salesforce provides an unified and sleek agent workspace experience, offering a single …

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Real-time customer data updates allow you to turn insights into actions that drive business decisions. Get crucial information on where to improve and what intents can be easily automated with our AI chatbot software. Learn how Conversational AI solutions can automate over 70% of messaging conversations, boosting sales and CSAT through an …

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Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, …

It is important to add Liveperson's domains (.liveperson, .liveperson, .lprnd, .lpsnmedia) to the list of monitored domains, to ensure your service works efficiently. To enable monitored domains: On the Web Tag page, click Manage Domains.

Welcome to theConversational Cloud. Account number. Login name. Password. Forgot your password? Remember me. A powerful workspace to build, manage, and monitor all of your conversations.

LivePerson's tools make this unique capability possible. The first part of the human-bot tango takes place in our bot building application. LivePerson Conversation Builder makes it easy for agents and other non-technical team members to participate in creating bots. To accelerate the process, you can start with an industry-specific bot …